Bookings can be made via our Instant Fare Quote tool, on our website and confirmed in less than 60 seconds by calling us on 020 3504 8169 or by email to sales@rideonminicabs.com. Online booking is the quickest way to book.

Please reserve at least 24 hours in advance to ensure availability of your vehicle and time. However, last-minute bookings are possible depending on driver availability – please call us for urgent bookings.

Yes. You can call our operators 24/7 on 020 3504 8169, where they will be happy to book your trip, answer any questions and quote you a fare.

You'll need to specify pickup location/postcode, drop off location/postcode, time and date of travel, number of people and luggage needs. If picking up from the airport, flight number is also needed.

No problem, please give us a call at our office (020 3504 8169), and we will get you the information you need to get an accurate quote.

Yes. Waypoints can be added to our booking form. For those who may have a complicated schedule, this can be arranged easily over the phone too.

Yes. Payment received and booking will be confirmed by email. Once a driver has been assigned to you, a Journey Confirmation e-mail will be sent, containing your driver's contact information and pick-up details.

You will be sent: (1) A Receipt shortly after you have paid (2) A Journey Confirmation once a driver has been assigned, including information about the driver and instructions on picking up the service. (3) Occasional service communications and/or a Rating/Review Request after you have completed the journey.

Yes, and we do recommend it. When you book your outbound and return tickets together, you'll get the discount when you book the full round trip.

Call our office, and we will help you to get an approximate fare for a general destination. The complete address will be verified nearer to your travel date.

The fare is set and charged based on your origin, destination and car type at the time of booking. No meters, no surge fees and no hidden charges.

All major credit and debit cards are accepted, as well as cash paid to the driver, PayPal and bank transfer. Otherwise, corporate account holders can also choose monthly invoicing.

No. The quoted price is the price you pay for booking. The only possible supplement is the optional Meet & Greet service (small) for parking charges.

Yes. Tickets for both legs are booked together, and the total ticket price is discounted.

No. Your flight is tracked as it progresses, and your driver's arrival is adjusted accordingly. There will not be any additional cost for a delayed flight.

No. You will have one hour of waiting time without charge from the time you land until you have gone through immigration and checked out your bags.

Please inform your driver if you know you will be delayed because of customs, excess baggage or for any reason. If you are charged for the call, then any time after the free hour will be charged at the applicable rate.

Once payment is received, a receipt will be automatically sent to your email address. Monthly itemised invoices for the corporate account holder.

These vehicles include Saloon/Sedan (e.g. Toyota Prius), Estate (e.g. Vauxhall Zafira), Executive Car (e.g. Mercedes E-Class, BMW 5 Series), MPV/Minivan (e.g. VW Sharan, Ford Galaxy), Luxury Car (e.g. Mercedes S-Class, BMW 7 Series), 8-Seater (e.g. Mercedes Viano), Electric Vehicles (e.g. Tesla Model 3), and Wheelchair Accessible vehicles.

If you are in any doubt as to which car will be suitable for your group and your luggage, please give us a call on 020 3504 8169 and we will help you match you with the appropriate car.

Yes. Groups of more than 4 persons can fit in our MPV, 8-seater and minibus options with their luggage. If travelling in groups of over 6 passengers, please contact us and we will arrange accordingly.

Yes. For anyone in a wheelchair, we have specially equipped accessible vehicles to make travelling comfortable and safe. To make accommodation, please make sure to state this when you book.

Yes. Infant seats, child seats, and booster seats are provided upon request. Please inform the age and weight of the child at booking for the correct seat to be available.

Yes. If you're looking for something eco-friendlier and quieter, we have electric cars such as the Tesla Model 3 and Hyundai Ioniq 5 to choose from.

We have regular checks carried out on all vehicles, and the vehicles are fully insured and maintained to a high standard. Cleanliness and comfort for passengers are of great concern during each trip.

Yes. Our drivers are all fully licensed by Transport for London (TfL) or a local licensing body, DBS-checked, and have extensive commercial insurance.

Yes. Our drivers have an expert understanding of every UK airport terminal, route and shortcut, as well as every airport drop-off area, to make sure you arrive on time, every time.

No. RideOn Minicabs follow the law which bans smoking in all cars.

If travelling with a pet, please contact us ahead of time. We will try to do our best to honour your request and book you in the appropriate cars.

This is very rare, and we will get an alternative driver as soon as possible if this does occur. Please contact our 24/7 support line on 020 3504 8169.

Your driver will be ready when you arrive and will call/ text you once you've landed. They will be waiting in the Arrivals Hall unless otherwise specified for a Meet & Greet.

Meet & Greet is an optional service whereby your driver will park the car, wait for you and offer you a name board with your name displayed on it in the Arrivals Hall. This service will incur an additional cost for parking fees.

When booking, a driver will list exactly the name he/she entered in the "Head Passenger Full Name" field. If anonymity is desired, then use an alternate name (but be sure the passenger is aware of what to be looking for).

Yes. Complimentary flight tracking is provided at all airports. If you are flying late or early, your driver's pickup time is automatically adjusted.

Contact us as soon as possible. In most cases the cancellation will be detected automatically in our system. Where possible we will make alternate arrangements for you to rebook for a new date at no additional cost.

We fly to all major London airports: Heathrow, Gatwick, Stansted, London City, Southend, Luton and Manchester, Edinburgh, Glasgow, Birmingham, Bristol and much more in the UK.

Yes. We provide services for major cruise ports such as Southampton, Dover and Portsmouth, and important rail stations in London, such as Victoria Station and Paddington Station.

Yes. You can change the date, time, vehicle or destination by giving us a call on 020 3504 8169 or by replying to the booking confirmation email. Changes are allowable, but at least 2 hours before pickup.

This is usually due to a misspelt email address. Please call us right away on 020 3504 8169 or sales@rideonminicabs.com, and we will find your booking and resend your booking confirmation immediately.

Please contact us 24 hours a day on 020 3504 8169, by email (sales@rideonminicabs.com) or directly to your booking confirmation email. Sabichi House, Wadsworth Road, Perivale, Greenford, London is our Operations base.

All airport transfers come with a fixed price, free real-time flight monitoring, one hour waiting time prior to departure, a professional PCO-licensed driver and a Journey Confirmation email sent ahead with the driver's complete contact information.

Yes. We fly to Heathrow, Gatwick, Stansted, Luton, London City and Southend airports. We also operate at other UK airports including Manchester, Edinburgh, Glasgow, Birmingham and Bristol.

Absolutely. A lot of customers reserve for family members, co-workers or clients. Just type the passenger's name in the Head Passenger field and make sure that they have the driver's information in the Journey Confirmation email.

Yes. Whether you are flying from home for your departure, or you are arriving at the airport and need to be transferred to your hotel, we'll make sure you have a pleasant trip.

Covers Southampton, Dover, Portsmouth, Harwich, Tower Bridge and Greenwich cruise terminals. If your port isn't listed, contact us, we'll do our best to accommodate.

Your driver will keep track of your arrival schedule and will be waiting at the terminal when you disembark. Similar to our airport service, you will be provided with your driver's contact information in advance to help you to easily connect once you arrive.

Yes. Embark drop-off and disembarkation pick-up service available. Book both legs and avail our return journey discount.

Our dedicated transfers are at the moment available to and from London Victoria Station and London Paddington Station and to other major rail hubs throughout the UK.

Yes. Please remember to give us your train information at the time of booking and call us if there's a big delay. We will do our utmost to by default, adjust your pickup as needed.

Priority dispatch, professional executive vehicles, consolidated monthly billing and dedicated account manager are all included in corporate accounts. The perfect solution for companies with frequent employee or client travel.

Call our team on 020 3504 8169 or send an email to sales@rideonminicabs.com and let us know your business details and how many times you are travelling monthly. We will create your account and help you through the billing procedure.

No. Corporate accounts allow multiple team members to book under one account, which can all then be grouped together in one monthly invoice for easy expense management.

Yes. Meet & Greet can be arranged for an extra fee for corporate bookings, including parking charges. Your client will be met in the Arrivals Hall and/or at the agreed location with a professional name board.

A regular transfer is a pre-arranged transfer from one specific location to another. Chauffeur Hire provides you with a driver who is professionally presented and ready to go for a certain number of hours or the entire day, suitable for business trips, roadshows or when your schedule is flexible.

All of our chauffeur cars are Mercedes E-Class, BMW 5 Series, Mercedes S-Class and BMW 7 Series, in pristine condition and in the hands of fully uniformed and experienced professionals.

Book a Chauffeur on our website or on the phone, call us at 020 3504 8169. Our staff will schedule availability, hours and match you with the most ideal vehicle for the job.

With our luxury car hire service, you can enjoy your wedding day, anniversary, your arrival or departure to and from the airport, or any red carpet event, wherein the appearance, as well as the comfort, is of utmost importance.

Yes, if available. Call ahead, and we will make every effort to provide you with your desired model from our "best" collection.

Both our MPV and 7-seater models are comfortably designed to seat 6 passengers. The vehicles/Minibuses hold a maximum of 8 passengers and their luggage. If you are travelling in a group of more than 8, please call for details of multiple vehicles.

In most cases, yes. It's usually cheaper to take a 7-seater / 8-seater than to buy two separate saloons, and much easier to stay together!

Long term rental is about flexible rental options for weeks or months, for extended business trips, for professionals relocating for a project, or visitors who need a vehicle for an extended period without committing to a full lease

Yes. We are a long-term rental service, which includes a professional driver throughout the rental. Self-drive rentals are not available.

Yes. Takes multiple vehicles to arrange a concert, sporting event, wedding, private function or corporate function transport to and from the event. Please give us a call with your group size and event information and get a quote that fits your event needs.

For events, it is recommended to reserve as early as possible, especially for popular dates where the availability of vehicles is limited. However, if you want to make a last-minute request, give us a call, and we'll do our best to make that happen.

Yes. Our London cab service is used for routine local trips to and from the tube, shopping trips, medical appointments, school runs and all point-to-point trips within all London boroughs.

Use our online Instant Fare Quote system to enter pick-up and drop-off information and get a fixed price quote instantly, or give us a call on 020 3504 8169, and we will quote you over the phone.