Privacy Policy — RideOn Minicabs 

Last Updated: June 2026 

 

1. Who We Are 

RideOn Minicabs Ltd ("we", "us", "our") is a private hire taxi and airport transfer company registered in England and Wales (Company No. 16134913). Our registered address is Sabichi House, Wadsworth Rd, Perivale, Greenford UB6 7JD, United Kingdom. We are committed to protecting and respecting your privacy.  

This Privacy Policy outlines what information we collect, how we collect it, and why we collect it, as well as your rights regarding it. This policy applies to all users of our site rideonminicabs.com and for anyone who books or enquires for our service. 

If you have any questions about this policy, please contact us at sales@rideonminicabs.com. 

2. What Data We Collect 

While dealing with RideOn Minicabs, the following personal information is gathered: 

• Identity data: full name, title 

• Contact data: email address, phone number 

• Journey data: pick-up address, drop-off address, date and time of journey, flight number, number of passengers, luggage needs 

• Payment data: card type, billing address (full card numbers not stored by us, but by our secure payment provider, only). 

• Technical data: The technical data collected includes IP address, browser, and the pages visited, as well as time spent on the site (using cookies and analytics tools). 

• Communications data: E-mail, telephone or text messages between you and our team 

We do not collect sensitive personal data (race, religion, health information etc) unless you have sought it out or provided it willingly (for instance if you require a wheelchair accessible vehicle).  

3. How We Collect Your Data 

Personal data is collected via the following: 

• When you book or request a quote on our website 

• When you enquire or book via phone or email 

• When you sign up for a corporate account with us 

• Automatically on our website through cookies and analytics tools while using our website.  

• If you leave a review or send us photos via social media 

 

4. Why We Use Your Data (Legal Basis) 

We use your personal data for the following purposes and on the following legal bases under UK GDPR: 

 

5. Marketing Communications 

We will never spam you or send any kind of marketing emails or messages to you unless you have given us your consent. If you want to unsubscribe at any time please click "unsubscribe" in any of our emails or email us at sales@rideonminicabs.com. If consent is withdrawn, there will be no impact on the legal nature of the processing conducted prior to the withdrawal of consent. 

6. Cookies 

We use cookies on our website to enhance your user experience and to better understand how visitors use the site. These include: 

• Technical cookies: required for the website to operate (in relation to the booking form, session management etc.). 

• Analytical cookies: Used to analyse site usage via tools like Google Analytics, collecting anonymised data. 

• Marketing cookies: These cookies are used to serve relevant advertisements to you, where applicable.

Some cookies are essential for our website to work and for the user to be able to use all its features. 

7. Sharing Your Data 

We do not sell your personal data to third parties. We may share your data with: 

• Our drivers: to enable them to complete your journey (name, phone number, pick-up details) 

• Payment processors: to securely process your payment 

• Flight tracking systems: to monitor your flight and adjust pick-up times accordingly 

• IT and website service providers: who support our website and booking systems 

• Regulatory authorities: such as Transport for London (TfL) or law enforcement, where we are legally required to do so 

All third parties processing your data for us sign appropriate data processing agreements and are obliged to process your data securely and in compliance with the GDPR requirements in the UK. 

8. Data Retention 

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, and to comply with our legal and regulatory obligations. In practice: 

• Records of booking and journeys are kept for at least 6 years as per the UK tax and accounting laws.  

• Marketing opt-in records will be stored until you opt-out.  

• The data of the websites are saved in anonymized or aggregated version. 

Once data is no longer required, it is securely deleted or anonymised. 

9. Data Security 

We implement appropriate technical and organisational measures designed to safeguard your personal information against unauthorised access, loss, or misuse. All data sent from our website is encrypted with SSL (Secure Sockets Layer) encryption. PCI-DSS-compliant payment processors handle payment information.  

We do everything we can to protect your information, but there is no way to send information across the internet that is 100% secure. If you have any concerns regarding the use of your personal data, please let us know as soon as possible. 

10. Your Rights Under UK GDPR 

Under UK data protection law, you have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold about you 

• Right to rectification: to request correction of inaccurate or incomplete data 

• Right to erasure: to request deletion of your personal data (where we have no overriding legal obligation to retain it) 

• Right to restrict processing: to ask us to limit how we use your data 

• Right to data portability: to receive your data in a structured, commonly used format 

• Right to object: to object to processing based on legitimate interests or for direct marketing purposes 

• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time 

To exercise any of these rights, please contact us at sales@rideonminicabs.com. We will respond within one calendar month. We may need to verify your identity before fulfilling any request. 

11. Complaints 

If you think we have not complied with this policy or the law with regard to your personal data please contact the data protection regulatory body in the UK: 

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113 

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO. Please contact us first at sales@rideonminicabs.com. 

12. Links to Third-Party Websites 

The Internet pages referenced on this website may link to third-party websites. This Privacy Policy is only applicable to rideonminicabs.com. You should review the privacy policies of the external sites separately, as we are not responsible for their privacy policies. 

13. Changes to This Policy 

This Privacy Policy may be updated at any time to reflect changes in our practices or applicable law. The latest version of this privacy policy will always be available at rideonminicabs.com/privacy-policy. Please check this page regularly. 

Contact Us
RideOn Minicabs Ltd
Sabichi House, Wadsworth Rd, Perivale, Greenford UB6 7JD
Phone: 020 3504 8169
Email: sales@rideonminicabs.com